TATA Communications has announced a Walk-in Drive 2026 for the position of Junior Customer Service Executive at its Chennai location. This opportunity is ideal for B.E/B.Tech graduates and freshers who are looking to build a career in the telecommunications and networking industry. Candidates with strong communication skills and a basic understanding of telecom technologies are encouraged to attend the walk-in interview.
About TATA Communications
TATA Communications is a leading global digital ecosystem enabler that powers today’s connected world. The company provides advanced network, cloud, security, collaboration, and digital transformation solutions to enterprises across more than 190 countries and territories. Through its subsidiary, Tata Communications Transformation Services (TCTS), the organization delivers world-class telecom and network management services to global customers.
Working with TATA Communications offers professionals the opportunity to gain hands-on experience in network operations, service delivery, customer management, and international telecom infrastructure projects.
Job Details
| Particulars | Details |
|---|---|
| Company Name | TATA Communications Transformation Services (TCTS) |
| Job Role | Junior Customer Service Executive |
| Qualification | B.E / B.Tech |
| Experience | 0 – 1 Year |
| Batch Eligible | Freshers & Experienced Candidates |
| Job Location | Chennai, Tamil Nadu |
| Salary Package | Best in Industry |
| Employment Type | Full-Time |
| Walk-in Date | 05 June 2026 |
| Interview Timing | 11:00 AM – 2:00 PM |
Job Responsibilities
As a Junior Customer Service Executive, the selected candidates will be responsible for:
- Managing end-to-end service delivery operations for enterprise customers.
- Coordinating with suppliers and telecom operators for service provisioning activities.
- Ensuring smooth installation, testing, and validation of network infrastructure.
- Monitoring service-level agreements (SLAs) and maintaining delivery timelines.
- Handling customer communications and providing regular service updates.
- Managing service orders from initiation to final implementation.
- Escalating critical issues and coordinating with relevant teams for timely resolution.
- Supporting network deployment and customer onboarding activities.
Eligibility Criteria
Educational Qualification
- Candidates must possess a B.E or B.Tech degree from a recognized university.
- All engineering streams are eligible to apply.
Experience
- Freshers and candidates with up to 1 year of experience can apply.
- Basic exposure to Telecom, Networking, ISP, or related domains will be an added advantage.
Required Skills
Candidates should have:
- Good verbal and written communication skills.
- Basic understanding of telecom networks and communication technologies.
- Knowledge of networking concepts and routing fundamentals.
- Familiarity with Microsoft Office tools such as Excel, Word, and PowerPoint.
- Strong analytical and problem-solving abilities.
- Ability to work effectively in a team environment.
- Willingness to learn and adapt to a fast-paced telecom industry.
Walk-in Interview Details
Interview Date
05 June 2026
Registration Time
11:00 AM to 2:00 PM
Interview Venue
Tata Communications Transformation Services (TCTS)
Karuna Conquest IT Park, Plot No. 7, 8th Floor
MTH Road, Ambattur Industrial Estate
Chennai – 600058
Tamil Nadu, India
HR Contact Persons
- Sneha Lakshmi
- Mohana Priya
Documents Required
Candidates attending the walk-in drive should carry:
- Updated Resume/CV
- Passport Size Photographs
- Government-issued Photo ID Proof
- Educational Certificates and Mark Sheets
- Experience Certificates (if applicable)
Selection Process
The recruitment process may include:
- Resume Screening
- Technical Evaluation
- Communication Assessment
- HR Interview
- Final Selection
Candidates should be prepared to answer questions related to networking fundamentals, telecom concepts, communication skills, and basic technical knowledge.
How to Apply
Interested and eligible candidates can directly attend the walk-in interview at the above-mentioned venue on 05 June 2026 during the registration hours.
Apply Online
Conclusion
The TATA Communications Walk-in Drive 2026 presents an excellent opportunity for engineering graduates to begin their careers with one of India’s leading telecommunications companies. Freshers seeking exposure to enterprise networking, service delivery management, and global telecom operations should not miss this opportunity.