Cognizant Walk-in Drive 2026 | Customer Service Voice Support | Kolkata & Indore — Apply Now

• Graduates or undergraduates may apply.
• Candidates with 0–11 months of experience are eligible.
• Freshers with good English communication skills may also apply.
• Excellent verbal and written English communication skills.
• Willingness to work in rotational and night shifts.
• Basic computer knowledge.
• General knowledge of email and chat support tools.

Required Skills

The following skills will be beneficial for this role:

• Excellent English communication
• Customer service skills
• Active listening
• Problem-solving
• Email & chat handling
• Basic computer skills
• MS Office knowledge
• Teamwork
• Time management
• Customer complaint handling
• Positive attitude
• Adaptability

Walk-in Interview Venues

Candidates may visit any one of the venues for the walk-in interview based on their convenience.

Kolkata Venue

Unitech Candor
C1, 5th Floor Cafeteria
Newtown Action Area 1
Kolkata, West Bengal – 700135

Indore Venue

Brilliant Titanium
3rd Floor
Plot No. 9, Scheme No. 78 Part II
Vijay Nagar
Indore, Madhya Pradesh – 452010

Walk-in Schedule

Date: 1 August 2026

Time: 10:00 AM – 12:00 PM

Job ID: 00069299703

Please carry your printed resume and a valid photo ID to the interview, and make sure to mention the Job ID at the registration desk.

Selection Process

Cognizant’s selection process typically includes the following stages:

• Walk-in Registration
• Resume Screening
• Voice & Accent Assessment
• Technical / Customer Service Interview
• HR Interview
• Final Selection

Documents Required

Please carry the following documents to the walk-in interview:

• Updated printed resume
• Passport-size photograph
• Aadhaar Card / PAN Card / Passport
• Class 10 and 12 marksheets
• Graduation marksheet / degree
• Experience letter (if applicable)
• Relieving letter (if applicable)

How to Prepare for the Interview?

If you are attending this walk-in drive, ensure you prepare for the following topics:

• Fluent English speaking practice
• Self-introduction
• Customer service scenarios
• Complaint handling techniques
• Voice process basics
• Email etiquette
• Chat support basics
• Problem-solving skills
• Basic computer knowledge

Salary

The company has not disclosed the official salary for this position. Selected candidates will be offered an industry-standard salary package and other company benefits.

Why Join Cognizant?

Key benefits of working at Cognizant:

• Start your career with a prestigious global IT company
• Excellent opportunities for freshers
• Hybrid work environment
• International customer support experience
• Career growth opportunities
• Professional training
• Friendly work culture
• Skill development and learning programs

How to Apply?

No online registration is required for this recruitment drive. Arrive at your nearest walk-in venue with all the required documents on the scheduled date and time.

If you wish to view the latest information prior to the recruitment drive, you can search for Job ID 00069299703 on Cognizant’s official careers portal.

Apply Online: https://careers.cognizant.com/india-en/jobs/00069299703/pe-customer-service-pr

Important Details

• The walk-in interview will be held on August 1, 2026.
• The timing is from 10:00 AM to 12:00 PM.
• Freshers and candidates with 0–11 months of experience are eligible to apply.
• Both graduates and undergraduates are eligible.
• Carry a printed resume and a valid photo ID for the interview.
• Make sure to mention Job ID 00069299703 at the registration desk.
• Cognizant does not charge any fees at any stage of the recruitment process. Please beware of recruitment fraud or fake offer letters.